A passenger using the wheelchair can request assistance from the Driver to board the bus. Drivers will endeavour to assist in accordance to their training and WHS laws. Drivers will not board wheelchairs where it is not safe or places the occupant of the wheelchair at risk.
At bus stops, the drivers will try to pull close to the kerb, lower the bus and extend the ramp. Once in the bus, park the wheelchair in the designated space, facing towards the back. You must apply the brakes of your wheelchair while travelling.