Bookings may be cancelled without incurring any cost up until prior to your confirmed collection time. In these circumstances, the transaction will be cancelled and will not appear on your credit/debit card statement. Please refer to the Terms & Conditions for more detail.
Articles in this section
- What does a trip cost?
- What Opal Free Travel Entitlement Passes (TEP) are accepted?
- How do I pay for my bus trip?
- What is Opal Connect?
- How do I set up an Opal Connect account?
- How can I be entitled to the On Demand travel credits?
- What happens if I don't sign in with Opal Connect?
- Where can I check my Opal Connect transaction history?
- What is your cancellation policy?